1. Privacy Policy
Ridgeons Ltd is committed to respecting the privacy of its customers and any data they provide is used only in accordance with their wishes.

2. Security Policy
Ridgeons Ltd understands that trading on the Internet can feel risky and insecure. Every precaution is taken to ensure that information is collected and stored accurately and confidentially without danger of unauthorised access. Access to your account is controlled by a password that is agreed with your account principal when initially requesting the Ridgeons Ltd On-line Service. Our internal policies require that passwords are changed regularly. Our IT Support Department will contact you should this become necessary. However, we recommend the account principal changes your passwords regularly using the “user administration” button or the individual user changes their own passwords in the secure area. If you need assitance contact Ridgeons Ltd on marketing@ridgeons.net. In the event of a security breach within your company we would advise you to make contact with us immediately. Details of your password are recorded within the IT Support Department. In the event of you forgetting your password please contact Ridgeons Ltd on marketing@ridgeons.net. However for security reasons this will be sent via email to the business principal or authorised Senior Manager held by Ridgeons Ltd Accounts Department. Under no circumstances will passwords be issued over the telephone.

3. Data collection
We will only collect personal data from you that is relevant to Ridgeons Ltd to enable us to fulfill our transactions with you, provide you with the service you expect and help us to shape the future of our website to meet your demands. As part of our total commitment to data protection we will ensure that this data is collected and stored by Ridgeons Ltd accurately and in a safe and secure environment.
When you make a purchase from ridgeons.co.uk as well as providing your account number you will be asked to provide your name, e-mail address, delivery address and contact phone number. Details of all your order transactions will be collected and stored.

4. Use of information
To ensure all your orders are processed efficiently, we rely on accurate data collection and storage. All orders will be confirmed via e-mail

5. Cookies
Ridgeons Ltd will use the web browser feature called a ‘cookie’.
Cookies are files that your web browser places on your computer’s hard drive. For information they are a recognised way of identifying you each time you return to the site.

Click here for more information on how we handle cookies.

6. Who to contact in Case of a query
If you have any queries on our Privacy & Security Policies, please call our Ridgeons Ltd Help line on (01223) 465650

All of the design of this Web-Site, its graphics, text, the arrangement and selection thereof, and all software and compilations of software, source codes, and all other components of or material comprised in or on this Web-Site are the copyright of Ridgeons Ltd or their designers and content and technology providers. All Rights Reserved. You are permitted to copy and to print all or part of this Web-Site for the purpose only of reviewing your account or placing an order with Ridgeons Ltd. Any other use or reproduction of this Web-Site or any of its components is strictly prohibited without the prior written permission of Ridgeons Ltd.

Whilst great care has been taken to ensure that the information on this Web-Site is accurate, information as to price and availability is subject to change without notice. Ridgeons Ltd makes no representations or warranties either that the information in or accessible via this Web-Site is accurate, complete or current, nor of any other kind, express or implied, with respect to this Web-Site or the products, information, materials or content including, without limitation, warranties of merchantability and/or fitness of any product for a particular purpose. Except as expressly stated in this Web-Site and, except for liability for death or personal injury to the extent only that it is caused by or arises from the negligence of Ridgeons Ltd and to the fullest extent permitted by law, neither Ridgeons Ltd nor any of its directors, employees, affiliates or other representatives will be liable for damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties arising out of or in connection with the use of this Web-Site or the information, content, materials or products included on this Web-Site.

Ridgeons Ltd. September 2001

Click here to view Terms & Conditions.